I missed the finals and just got a reply from support that I have to wait... and nothing about any compensation. This might be too much for me, I decided to quit the game for a while. I might come back in a few weeks. VERY DISAPPOINTED in Hutch... Thanks for nothing in this case! I spent all my gold and cash on IR packs just to miss the finals... THANKS!
Yup, finals are over and I couldn‘t join. Let‘s see what support tells me. In my opinion I would have had a fair chance on tier 1 with 2x S 2x A both maxed and one B
Yup, finals are over and I couldn‘t join. Let‘s see what support tells me. In my opinion I would have had a fair chance on tier 1 with 2x S 2x A both maxed and one B
Has it been fixed for you? I still have the error and Support told me they are working on it. Furthermore, he said that we will talk about compensation when the problem is solved.
Yup, finals are over and I couldn‘t join. Let‘s see what support tells me. In my opinion I would have had a fair chance on tier 1 with 2x S 2x A both maxed and one B
Has it been fixed for you? I still have the error and Support told me they are working on it. Furthermore, he said that we will talk about compensation when the problem is solved.
Still have the problem and got the exact same answer
At least now no one can play lol. Can‘t play since Thursday
Same here! It’s almost a week now. So I missed all the prize boards for a week, missed the regular event rewards, missed the finals (spent all my cash and gold on IR packs), and missed the income from Club Events. I really wonder how Hutch is going to compensate us...
At least now no one can play lol. Can‘t play since Thursday
Same here! It’s almost a week now. So I missed all the prize boards for a week, missed the regular event rewards, missed the finals (spent all my cash and gold on IR packs), and missed the income from Club Events. I really wonder how Hutch is going to compensate us...
They‘ll never give us compensation for all of this I think. This would be about 350000 cash if you calculate with 50000 per day which isn‘t too much. Then the gold and packs from events... I’m just hoping for a fair compensation on the finals
I've just spent 1 ticket on the BMW x 5 event, took ages to load, played, came out and it used up 3!!
With my 1 remaining, tried to re-enter and I got a 400 timeout server error!
Fantastic! I am 4 tickets down and have nothing but losses to show and am now sat firmly in 3rd place with no doubt the WRONG cars on the trackset.....
Which means I am going to get hammered in the mean time and have no chance to defend / replace that particular trackset because I have no tickets to play!!!
cannot log in either.. might be another azure problem?
West Europe - Investigating
Starting at 10:17 UTC on 30 Oct 2019 a subset of customers in West Europe may experience difficulties connecting to resources hosted in this region. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.
At least now no one can play lol. Can‘t play since Thursday
Same here! It’s almost a week now. So I missed all the prize boards for a week, missed the regular event rewards, missed the finals (spent all my cash and gold on IR packs), and missed the income from Club Events. I really wonder how Hutch is going to compensate us...
They‘ll never give us compensation for all of this I think. This would be about 350000 cash if you calculate with 50000 per day which isn‘t too much. Then the gold and packs from events... I’m just hoping for a fair compensation on the finals
The gold and packs (including Finals prize car) is the worst part. Also, it’s a shame that no one from Hutch said anything in this thread about it...
Still no update from Hutch Support and no response from Hutch on here... The error has been present for a week now and still isn't fixed. So I wasn't able to play for a week (and still not able, since it isn't fixed yet). It seems like no one cares at Hutch or Hutch Support. I thought I knew my place as a player, but I didn't know I was THIS irrelevant and unimportant, wow...
Still no update from Hutch Support and no response from Hutch on here... The error has been present for a week now and still isn't fixed. So I wasn't able to play for a week (and still not able, since it isn't fixed yet). It seems like no one cares at Hutch or Hutch Support. I thought I knew my place as a player, but I didn't know I was THIS irrelevant and unimportant, wow...
Still no update from Hutch Support and no response from Hutch on here... The error has been present for a week now and still isn't fixed. So I wasn't able to play for a week (and still not able, since it isn't fixed yet). It seems like no one cares at Hutch or Hutch Support. I thought I knew my place as a player, but I didn't know I was THIS irrelevant and unimportant, wow...
Did you tried to clear app cache from settings?
Yes, I tried that and even deleted the complete app and reinstalled it. Nothing works... Worst part is that I am not the only one having this problem. Numerous people have it, including TD47959.
Comments
I’m just hoping for a fair compensation on the finals
I've just spent 1 ticket on the BMW x 5 event, took ages to load, played, came out and it used up 3!!
With my 1 remaining, tried to re-enter and I got a 400 timeout server error!
Fantastic! I am 4 tickets down and have nothing but losses to show and am now sat firmly in 3rd place with no doubt the WRONG cars on the trackset.....
Which means I am going to get hammered in the mean time and have no chance to defend / replace that particular trackset because I have no tickets to play!!!
Hutch i wait some answer!!! Where are our compensation?
West Europe - Investigating
Starting at 10:17 UTC on 30 Oct 2019 a subset of customers in West Europe may experience difficulties connecting to resources hosted in this region. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.
Whatever. Staying away now.
TD47959, do you still have the error?